Farewell Dynamics CRM 2016, Hello Dynamics 365
‘Dynamics CRM’ is no more – say hello to ‘Dynamics 365’. The flagship Dynamic products have always been AX (Operations), CRM (Sales and Marketing), and NAV (Finance), which could provide organisations with an end-to-end process. However, connectivity was lacking. Dynamics 365 is the combination of these products into one collection rather than just an overarching group name.